
Customer Support
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Recent activity by Customer Support-
Online Coaching
Online Coaching.Q: I am unable to find the coaching program in the portal. Where can I find it?It's a private Facebook Group added to your Online Coaching portal. So you just log into the portal he...
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Access Issues
Access Issues.Q: I can see the tiles but when I click on them nothing happens?There may be a couple reasons why you're having trouble downloading the program. First, if you're on a computer, try sw...
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Delivery Issues
Delivery Issues.Q: It has been more than 2 weeks. Why haven’t I received my order?We are so sorry for the delay in shipping your product! People are getting incredible results FAST and are telling ...
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Portal Issues
Portal Issues.Q: I am unable to access the portal… It says wrong username and password even though I am putting in the exact details?We are extremely sorry for the inconvenience! If you select the ...
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Medical Issues
Medical Issues.Q: This program is upsetting my tummy and I feel bloated and sick. Why?Please be advised that when you start using the morning tea it will begin to detoxify your body, so it is norma...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...